Home Delivery

During Jefferson Public Library's closure due to COVID-19 (coronavirus), the library is offering FREE delivery. If you live inside Jefferson city limits, or you have an alternate address of a friend or family member who can receive packages on your behalf in Jefferson, you can use your library card to get books, movies, audiobooks, and anything else we could normally check out to you in person. Here's how it works:
  1. Sign up. You can sign up by filling out the form below, or by contacting us directly through email or the phone. Have your library card handy!
  2. Let us know what you'd like delivered. We can bring any materials that are currently available in Jefferson. You can place holds as normal in our catalog, send us a list, or let us select a few books in your favorite genre.
  3. We'll bring your pre-checked-out books and movies directly to your door! We are following strict measures to keep you and the library's staff as safe as possible (see the FAQ below for more details).
During the closure, we are not charging late fines for any materials and are extending due dates automatically. Feel free to keep your books as long as you'd like! If you decide you would like to return anything, our 24/7 book drop in the City Hall parking lot is open and accepting returns. 


Library Home Delivery Application - Jefferson


Frequently Asked Questions - Delivery

What are you able to deliver?
We can deliver any books, DVDs, Music CDs, audio books, and any other item we could normally check out to you at the library.  Because our courier service is unavailable, we are currently unable to deliver materials from other CCRLS libraries, so everything you request must be from the Jefferson library.

How much can I order at once?
We are happy to deliver several items to you, but due to space constraints we would like people to keep it to around 10 items per library card maximum.

How long will it take for my delivery to arrive?
The library will be delivering items as soon as possible on days when the library would normally be open. Expect that it will take a day or two, not counting days when staff isn't working. Deliveries will go out on Tuesday, Wednesday, Thursday, and Saturday. If you would like to check on the status of your library delivery, feel free to contact us. 

I live outside city limits, but I have a Jefferson library card. Can I get delivery too?
Our staff are unable to deliver outside of Jefferson city limits. If you live outside city limits, you can designate a friend or family member who does live inside city limits to receive library deliveries on your behalf. As long as your dropsite is inside city limits, can receive packages, and is aware that you'll be using them, we are happy to deliver there for you.

What measures are you taking to prevent the spread of COVID-19?
Inside the library, we are separating our work stations and sanitizing them frequently. Returned items are quarantined for 72 hours or more to ensure they are free of contamination. Outgoing materials are sanitized before going into a bag, which we will leave in front of your door. No direct contact with staff is required, and the bags can be thrown away immediately. These and other measures are designed to protect the health and safety of staff and library users. We are constantly watching for new guidance from public health and government authorities on the best ways to prevent the spread of COVID-19, and we will be updating our protocols as new information becomes available.

How do I return my books?
During our closure for COVID-19, there is absolutely no need to return any of your items! We are not charging any late fees for any materials currently checked out, and due dates will be extended until further notice. However, should you wish to return any of your items, you can do so in our 24/7 book drop located in the City Hall parking lot. In order to ensure the safety of our community and our staff, we will be unable to accept material returns during deliveries.

Can I come inside the building instead?
In order to protect the health and safety of library staff and library users, and to follow the State's public health protection guidelines, the library is unable to freely open to the public at this time. For now, curbside pickup and/or Library Home Delivery are the only ways to get access to physical library materials. As it is safe to do so, we will re-start other services and open the library again. We miss your smiling faces and can't wait to have you back in the Jefferson Public Library!

Comments